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Members

The online member service is available to policyholders who have registered for it.

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Contact

General enquiries
0845 604 1946

Monday to Friday, 9am–5pm.
Closed bank holidays.

Notice to members. Following the outcome of the strategic review, the Society will cease to write new business with effect from 31 October 2009. Existing cover is unaffected and will run to its renewal date. Members do not need to take any action. Correspondence should be sent to the registered office.

Cover that answers to its members, not to shareholders

Aldercrest has insured households in England and Wales since 1946. We are a mutual: the Society is owned by the people it covers, and any surplus we do not need to hold in reserve is returned to members through the annual review of premiums.

That principle has a consequence we have always been open about. A mutual can only pay what it takes in. Each year the Society reviews its book to make sure that the cover it offers remains sustainable for the membership as a whole.

What we cover

Life and family protectionTerm assurance, whole-of-life and family income benefit.
Home and contentsBuildings and contents cover for owner occupiers and landlords.
Income protectionMonthly benefit following accident or illness, after a deferred period of your choosing.
MotorComprehensive and third party, fire and theft.

Registered members

If you have registered for the online member service you can view your policy documents, update your details and track a claim. Sign in here.